The Position

We seek an Exhibit Technician to work in our hardware workshop, which assembles and supports multitouch tables, kiosks, touch displays, and custom exhibit installations. We are looking for a detail-oriented, quality-focused candidate to help us build the most reliable integrated systems. Ideum sells its interactive hardware worldwide, and we've now shipped our products to 60 countries. 

Candidates must have experience with PC systems, experience using basic tools, and excellent written and verbal communication skills. We will help the right person not only assemble our touch tables but also learn the basics of technical documentation and product support. Strong writing and communication skills are required. Experience with electronics, electrical systems, 3D printing, and/or shop tools, including CNC, plasma cutter, mill, and woodworking tools, is a plus. As a relatively small company (around 45 people) with a broad range of products and projects, we need someone who is flexible and has a broad skill set. This is an in-person position.

We are a fast-paced company with high expectations; we seek someone as passionate about the work as we are. Our workshop team collaborates with the rest of the company along with external partners, so strong communication and interpersonal skills are required.

Core Requirements:

• Skilled in building computer systems
• Computer skills, experience with Windows and other OS
• Basic understanding of networking and components
• Detail-oriented
• Strong verbal and written communication skills
• Ability to contribute to documentation and other written materials
• Highly motivated and self-directed
• Ability to work in a team environment
• Strong organizational skills
• Excellent problem-solving skills

Extra Credit:

• Experience with IT support
• Experience with electrical systems
• Experience in fabrication
• Experience with electronics
• Experience with specialized AV gear
• Advanced computer skills
• Experience with inventory and ordering systems
• Experience with shipping and logistics
• Experience with technical documentation
• Experience with support via phone or email
• Experience in the museum or non-profit world
• Engineering and/or physics background

About Ideum

We create meaningful experiences that use emerging technologies. Our approach is to create exhibits that evoke wonder, awe, and surprise while telling important stories about science, art, history, and culture that have a lasting impact. We are committed to creating visitor-centric, interactive experiences of substance delivered in immersive, exciting ways.

We work with museums, educational institutions, Fortune 500 companies, and other organizations throughout North America and worldwide. Our firm provides design services, custom software development, media systems design and installation, and custom fabrication.

Our multitouch tables and touch walls are practical implementations of recent advances in multiple areas of emerging technology. Our hardware products are designed for social environments that encourage interaction and collaboration. We take pride in what we design and build, and we focus on reliability and performance to create products that last. We are located in scenic Corrales, New Mexico (near Albuquerque and an hour from Santa Fe). Please visit our website to learn more about us: http://www.ideum.com.

Job Details and Benefits

Compensation for this entry-level position is $43,680.00

This job is onsite at our offices in Corrales, NM. 

After 90 days of employment, this position includes paid time off, health, dental, and vision insurance, critical illness and accident insurance, life insurance, and short- and long-term disability insurance. Employees are eligible for our 401 (k) Safe Harbor Profit Sharing Plan after one year of employment.

Fine Print 

Ideum, Inc. is proud to be an equal-opportunity employer. We value a diverse workplace and do not discriminate based on race, color, religion, marital status, gender, sexual orientation, gender identity or expression, veteran status, disability status, nationalities, or any other status protected by local, state, or federal law. If an applicant needs reasonable accommodations during the application process, they should contact a company representative. 

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

How to Apply

Please include a cover letter and any relevant work samples. No phone calls or walk-ins, please. NOTE: *Applications without a cover letter will not be considered.